Open Data

Monthly Benefit Amount

I want to know how in the world does social security believe that a person can feasibly live off of 740 a month? They use some standard to determine what acceptable amounts for the cost of living. Have they not realized how much rent is? I have two kids and I am a single mom. My rent is 600.00 a month not including utilities and other basic needs. So with my monthly benefit check being 740.00 how in the world can a person... more »

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-9 votes
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Open Data

Punish

Why not get all the names of ERISA, short term/long term policies who denied people. And trail those people to see where they are now on your adjudication list? It would speed up the process and these people who were denied would get their benefits, their childrens lives would be happier.

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2 votes
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Open Data

Make sure you have all of the medical records before decision!

Have Disability Determination Services contact the claimant to verify medical records from all sources have been collected BEFORE the claim is sent to the medical pool to be reviewed!

How many denials have there been because the DDS worker did not get records and gave up looking/waiting for them? I swear to god I have talked to so many clients who had no idea what records had been collected and who received a denial... more »

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12 votes
13 up votes
1 down votes
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Open Data

SSA/SSI Payee Knowledgebase

It's more then vital that the data and info out there via the SSA in regards to individual representative payee's and such be updated to information more recent to the times. I do not know when the previous informational booklet for Representative payee's was made and printed but it leaves a lot to be desired. I do not know if the organizational payee's are given a whole lot more information and such but the individuals... more »

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7 votes
7 up votes
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Open Data

Recycled Paper / Going Green Part Deux

We use so much paper. Too much. Here are a few ideas to help a few trees:

 

1) Use recycled paper for all matters of printing/copying

2) Mandate double-sided printing (several employees refuse to duplex and yet print a SSID every time they look at one)

3) Set up an internal toner-recycling (would save money?)

 

I am sure others have ideas too; feel free to leave them in the comments!

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6 votes
6 up votes
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Open Data

The payment date of monthly benefits.

Monthly benefits are received on a particular day of a particular week. It would be more helpful if it was a particular date each month was used, such as the 17th rather than the "3rd Wednesday of the Month". I looked through 2014 and found that the 17th misses just two months for that week. On those weeks, deposits could be the following Monday. In 2015 it is three months. But then it should recycle for future years.... more »

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2 votes
3 up votes
1 down votes
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Open Data

Online registration

I have been receiving SS benefits for almost a year. I cannot set up an account online. I have to answer questions each and I seem to give the wrong answers. However, they are always the same questions and I try different answers every time. I write down which answer I chose that time so I don't choose it again with the other answers. I have called in to get help and they tell me they cannot help me because I have to... more »

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3 votes
3 up votes
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Open Data

Customer Service Quality

From working 7.5 years in SSA as a Benefit Authorizer, Claims Authorizer, Leadership Development Program to a beneficiary of disability, the biggest issue involves getting adequate customer service from field offices that can be accountable for their work. Filing my disability claim, my children were protected. However, filing for child benefits on my record, I have made three telephone appointments and all three weren't... more »

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4 votes
5 up votes
1 down votes
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Open Data

Website problems

I live outside the country. The website does not allow for my full international phone number to be entered. It includes the country code which takes up the area code space... there is no area code!!

 

While we're at it increase the benefit amount!

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-1 votes
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Open Data

Increase online access

I come online to see if forms I've submitted have been recieved (they haven't, over 3 months) allow submitting of forms ONLINE such as ssa-1696, CMS1763, ssa 561. It is 2014, why is the website run like it's 1996???

It would be much more efficient. The telephone services are a nightmare, and it costs me a good deal of time and money hand submitting things as if this were the 1940's. Nonsense!

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16 votes
16 up votes
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Open Data

Retraining and Relief for Customer Service

As others have written, it takes me 4-5 phone calls plus 3-4 visits to my local SSA to get a correct answer or to get something like a simple form to be filed correctly. I understand what a massive project social security is, and I can imagine how many cases and issues the folks working the SSA desks and phone lines must handle daily - they are overwhelmed! Being so overwhelmed, I too would get frustrated and probably... more »

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17 votes
18 up votes
1 down votes
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Open Data

ACCOUNTABILITY STARTS AT THE TOP

In 2014 SSA ranked number 6th in the "Best Place to Work In Federal Government" rankings. In 2015 we held on to our number 6th spot. In 2016 SSA fell to rank at number 9th and in 2017 we fell to a whopping 12th slot, this is 6 slots down from 2 years prior. There is an issue here. I am sure if we dig deep we would find there is a issue with leadership amongst employees. Leaders have many challenges and building a team... more »

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11 votes
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Open Data

FINAL CONNECTION AND FINANCIAL RELEASE AT PO BOX 118 GPO SML HP

SOLOMON POST
OM SHANTI OM
THIS IS BRITISH/FRENCH/INDIAN INTERNATIONAL DISPATCH ISSUED FROM THE WORLD SECRETARIAT/DESK OF LORD RAVINDER(RABBINDER) KUMAR SHARMA(THE ROYAL CROWN/RA-UNCODE9THE SUN GODD-THE SUPREME POWER-THE EHAD OF STATES-THE ALIEN KING FROM outer space)/REXMUNDI/THE MASTER MASON CODE IS... more »

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Open Data

Year end statements

At the end of the year, Soc. Sec. sends a tax related statement to those receiving benefits. It would be reallly helpful to have that available on the "My Social Security".

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35 votes
35 up votes
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Open Data

Update Computer Systems

Social Security needs to update their computer systems and allow disability claimants and their attorneys to access their claim file online just like when the case is sent to ODAR. This would cut down on phone calls and missed appeal deadlines due to attorney paperwork not being processed. Currently all attorney information has to be updated into 5 separate computer systems. With all the staffing cutbacks, this systems... more »

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44 votes
44 up votes
0 down votes
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