This has been out there for awhile now, I don't see anyone participating. What is the purpose of this and who is it for?
Let’s make it possible to send/share beneficiary documents through their myssa account. Allow a myssa account holder to email or call to make a request for a document not readily available otherwise. As an example they can request a 2013 1099 statement or their original award notice from 2011. When the account holder logs back in next day it would be available for print. This potential service would further reduce calls... more »
We are excited to release our first progress report update since establishing our Open Government Plan 4.0. We have updates on the following items: • our flagship project, the National Disability Forum; • SSA’s new Analytics Center for Excellence (ACE); • our progress in identifying and releasing data assets; • the implementation of a new FOIA Online tool; and • the use of agency data to generate public facing .... more »
SSA has an abundance of applications/programs to perform it's duties. Constantly, and without reprieve, we are forced to enter the same detail(s) over, and over again, in an incessant, never-ending, monotonous daily grind. The Agency REALLY needs to focus it's resources on consolidating the apps/programs into one large program that has the functionality of them all in one centralized location. Much like the new web-based... more »
alot of applicants do not read the 4 page instructions, attached to the ss-5 social security applications. question 9 ask for parents social security number, it shoud have in parentheseis we do not need parents social security numbers if you are over 18.This will avoid a lot of confusion and processing time. And adults calling their parents for their ssn's. Also avoid identity theft, by parents releasing their ssn's... more »
All first party filers for benefits should be required to register for my Social Security to apply. An alternate portal could be provided for 3rd parties filing for others. The my Social Security account should also be used to check the status of claims and check for any correspondence sent to the claimant. This eliminates the need for multiple links for SSA business (one to file, one to check the status and then a my... more »
Numbers are used in a variety of ways and should be kept secret to the owner. They are on your medicare card. The government should use chip based cards with out the number being shown. Let people pick a sub number of there choice for ID. Other countries use chip based cards with out the number on them and you need to use a pin when you use card.
On June 8th, 2015, we updated our Data on Customer Service Satisfaction with 2014 information. This dataset reflects the public’s perception on the services we provide in-person in our offices, by telephone or on the internet. The feedback helps us identify strengths and weaknesses in our service delivery so we can make necessary improvements. Go check it out at: http://www.ssa.gov/open/data/Overall-Customer-Service-Satisfaction.html!... more »
Often datasets are offered in JSON format which is useful for computer programmers but not so useful for researchers / analysts as JSON is not really human readable. https://json-csv.com is a JSON to CSV converter which transforms JSON data into a format that can be opened in a spreadsheet. Researchers can then easily dice the data with the spreadsheet tools. I thought I would share this with the community as it... more »
As a Service Rep. we always try to deliver Quality Service in a Timely manor to each person. There is one process that can hold many people up during the day. Rep/Payee applications. I have seen the process go from 15 min. to 45 for one app. and well over an hour for 2 R/P apps. If somehow we could set up the request and application online, then we set up a time for the appl.to come in at a certain time and day for SSA... more »
Here are some data sets that I'd like to see released: 1) Productivity, backlog and allowance rates for each state DDS 2) Percent of claimants with attorney or other representation 3) EAJA fees paid 4) Appeals Council productivity and backlog 5) Percent of claimants who are rejecting video hearings 6) Number of attorney-advisor decisions issued 7) Number of on the record reversals issued by ALJs 8) Processing time data... more »
I regularly use the ERE in the course of representing claimants in ALJ level claims. As a representative utilizing this system, I believe it would beneficial to have claimant's electronic files available at all levels of the claim. This would eliminate much phone and other traffic through the field offices, lessening their burden. At the very least, an ERE Bar Code should be sent to claimants at the commencement of... more »
1. Race/ethnic background of disability applicants and ultimate result of claim, whether granted or denied.
2. Number of cases for each ALJ which go to the Appeals Council and Federal Court, and ultimate result of those appeals.
A Community Member recently made a request for data he wanted our agency to release, and several of his requested data sets became available to the public. You can find those data sets, as well as other newly released data, at the links below: • Social Security Administration 800 Number Network Average Speed to Answer: http://www.socialsecurity.gov/open/data/800-number-average-speed-to-answer.html • Social Security... more »
In November 2015, we posted a CSV version of our Enterprise Inventory to improve its accessibility to human readers. You can find it at: www.ssa.gov/data/data.csv. We made this change in response to a comment through this forum. We welcome your ideas on data you’d like us to release, or ways to make our data more accessible.