Open Data

CSR / CS Youtube Channel

The Agency is very good at providing information to those who need it, but I believe the delivery of that information could be improved upon. SSA has a YouTube channel, and It has plenty of well-organized information, but what it's lacking is that certain personable, even possibly entertaining value of delivery (and shorter video times). I'm not saying celebrity endorsements, which are costly, but rather a simple YouTuber ...more »

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CSR / CS Youtube Channel

The Agency is very good at providing information to those who need it, but I believe the delivery of that information could be improved upon. SSA has a YouTube channel, and It has plenty of well-organized information, but what it's lacking is that certain personable, even possibly entertaining value of delivery (and shorter video times). I'm not saying celebrity endorsements, which are costly, but rather a simple YouTuber ...more »

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Creating MySSA Online Account Needs Link to Credit Report

On a daily basis thousands of people are unable to verify their identity when setting up the online account. The questions that Experian asks to verify "identity" is often old, and outdated. Having a copy of one's Experian Credit Report often is necessary. When a person attempts to create the account and fails they're locked out for 24hrs, and only have one more attempt at the quiz the following day. We need to have ...more »

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