Social Security has more open data to share: NEW DATA • “Field Office Telephone Service Monthly National Answer Rate and Busy Rate”. (https://www.ssa.gov/open/data/FO-Answer-Busy-Rate.html) This data was requested by a community member through this Open Data Customer Feedback Process • “Data On Title XVI Blind/Disabled Average Processing Time (In Days) (Excludes Technical Denials)” (https://www.ssa.gov/open/data/Disability-Processing-Time-Title-XVI.html) ...more »
This misleads the public into having the perception that online application for medicare and retirement could be processed in 5 days. Many actually call the field office, and the national 800 # after the 5 days thinking that their application should have been completed. This language needs to be removed, and language explaining more actual time lines needs to be added.
I have replaced my Medicare card twice already and going on the third time. They should be made out of a more durable material where the lettering and card do not become worn out. A plastic not as thick as a credit card but strong. And if it had a bar code on it to make it easier for medical professionals to verify benefits.it will save time and money