I come online to see if forms I've submitted have been recieved (they haven't, over 3 months) allow submitting of forms ONLINE such as ssa-1696, CMS1763, ssa 561. It is 2014, why is the website run like it's 1996???
It would be much more efficient. The telephone services are a nightmare, and it costs me a good deal of time and money hand submitting things as if this were the 1940's. Nonsense!