Open Data

One App To Rule Them All! (FO based)

SSA has an abundance of applications/programs to perform it's duties. Constantly, and without reprieve, we are forced to enter the same detail(s) over, and over again, in an incessant, never-ending, monotonous daily grind. The Agency REALLY needs to focus it's resources on consolidating the apps/programs into one large program that has the functionality of them all in one centralized location. Much like the new web-based ...more »

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CSR / CS Youtube Channel

The Agency is very good at providing information to those who need it, but I believe the delivery of that information could be improved upon. SSA has a YouTube channel, and It has plenty of well-organized information, but what it's lacking is that certain personable, even possibly entertaining value of delivery (and shorter video times). I'm not saying celebrity endorsements, which are costly, but rather a simple YouTuber ...more »

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TIP - Telephone Intake Program - Data Tracking phones (like VIP)

Our level 2 field office averages just under 24,000 phone calls a year, that is an astounding number, I have asked multiple times to create a telephone intake system so we could track when people call and from there we could document just like VIP. This would allow me to see who is call shopping and allow me to see why the called before it would help eliminate repeat calls asking for the exact same information. This ...more »

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ACCOUNTABILITY STARTS AT THE TOP

In 2014 SSA ranked number 6th in the "Best Place to Work In Federal Government" rankings. In 2015 we held on to our number 6th spot. In 2016 SSA fell to rank at number 9th and in 2017 we fell to a whopping 12th slot, this is 6 slots down from 2 years prior. There is an issue here. I am sure if we dig deep we would find there is a issue with leadership amongst employees. Leaders have many challenges and building a team ...more »

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Recycled Paper / Going Green Part Deux

We use so much paper. Too much. Here are a few ideas to help a few trees:

 

1) Use recycled paper for all matters of printing/copying

2) Mandate double-sided printing (several employees refuse to duplex and yet print a SSID every time they look at one)

3) Set up an internal toner-recycling (would save money?)

 

I am sure others have ideas too; feel free to leave them in the comments!

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Date of payment

Please consider changing the day that checks are deposited to dates rather than “Wednesday’s”

Perhaps 1st, 7th, 14th and 21st

 

I don’t know if anyone else using the Day if the week system as a monthly payday and it’s very awkward

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National Data Privacy Day

If you have not reviewed some practical tips for being privacy smart, you might want to check out the National Data Privacy Day’s webpage at Stay Safe Online, https://staysafeonline.org.

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Claimant Form Idea

The idea I am submitting is not original. This idea and suggestion is one that has been voiced by plenty of others through the years. It is regarding claimant forms/questionnaires that we at DDS send on the majority of initial adult claims. ADLs and work history primarily. These required forms are a great source of delay and cause much additional work than should be done to accomplish this task. The FTC/FTR process ...more »

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