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Online registration

I have been receiving SS benefits for almost a year. I cannot set up an account online. I have to answer questions each and I seem to give the wrong answers. However, they are always the same questions and I try different answers every time. I write down which answer I chose that time so I don't choose it again with the other answers. I have called in to get help and they tell me they cannot help me because I have to be able to answer the questions. They should be able to help me somehow

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Idea No. 1455